Last Updated: May 10, 2025
1. Who We Are
PADELVÍA ("we", "us", or "our") operates https://www.padelvia.com (the "Site"). We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR).
Contact:
Email: privacy@padelvia.com
2. Information We Collect
Personal Data:
- Account Information: Name, email if you create an account
- Contact Data: Email when you subscribe or contact us
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time spent, referral sources
Cookies & Tracking:
We use cookies (small text files stored on your device) for:
- Essential site functionality
- Analytics to improve content
- Limited advertising (if consented)
3. Lawful Basis for Processing
Under GDPR, we process data based on:
✅ Consent (for optional cookies/advertising)
✅ Legitimate Interest (site security, basic analytics)
✅ Contractual Necessity (for registered users)
4. How We Use Your Data
| Purpose | Legal Basis | Data Types |
|---|---|---|
| Site functionality | Legitimate Interest | Technical, Usage |
| Analytics (anonymous) | Consent | Usage, Technical |
| Email communications | Consent/Contract | Contact |
| Fraud prevention | Legal Obligation | Technical |
5. Cookies Policy
Essential Cookies (Always Active)
| Cookie Name | Purpose | Duration |
|---|---|---|
| sessionid | Maintains user session | Session |
| csrftoken | Security (form submissions) | 1 year |
Optional Cookies (Require Consent)
| Category | Purpose | Examples |
|---|---|---|
| Analytics | Content optimization | Google Analytics |
| Advertising | Relevant ads | Meta Pixel (if used) |
| Third-Party | Embedded content | YouTube/Vimeo embeds |
Manage Preferences:
Change your cookie settings anytime via our Consent Dashboard or by emailing privacy@padelvia.com.
6. Data Sharing & Transfers
We do not sell your data. Limited sharing occurs with:
- Processors: GDPR-compliant services like:
- Google Analytics (anonymous data)
- Email providers (ConvertKit/Mailchimp)
- Legal Requirements: When required by law
All international transfers use GDPR-approved safeguards.
7. Your Rights Under GDPR
You may:
🔹 Request access to your personal data
🔹 Rectify inaccurate information
🔹 Erase data ("Right to be Forgotten")
🔹 Restrict or object to processing
🔹 Withdraw consent (for optional features)
🔹 Lodge complaints with a supervisory authority
To exercise rights: Contact privacy@padelvia.com. We respond within 30 days.
8. Data Retention
We retain data only as long as necessary:
- Analytics: 26 months (automatically anonymized after)
- User accounts: Until deletion requested
- Contact emails: 3 years after last interaction
9. Security Measures
We implement:
- HTTPS encryption
- Regular security audits
- Limited employee access
- Two-factor authentication where applicable
10. Policy Updates
We'll notify users of material changes via email or site banners. Continued use constitutes acceptance.
Contact Our DPO:
For GDPR-related inquiries:
privacy@padelvia.com